Ordering Information

Customer Service
For general information regarding the Owens Corning Store, please call L. A. Promotions @ 502-244-2525 or E-mail us @ info@lapromotions.com.

You may also call Bill Carlin @ Owens Corning Headquarters or email him @ bill.carlin@owenscorning.com

On-Line Orders
The On-Line service is available 24 hours a day. Just select the products that you would like, and follow the instructions on the screen.

Our secure order server will assure maximum security with your credit card orders. All of the data that you enter on your checkout page, including credit card information, is encrypted while traveling the Internet so it cannot be intercepted for fraudulent use. An automatic confirmation will be sent back to you shortly. If there are any issues regarding your order, L.A. Promotions will contact you.

Fax Orders
Please print a copy of the Order Form. Complete the Order Form and fax to: 502-244-2524 (Attn: Owen Corning Store Orders). Fax orders are accepted 24 hours a day. Orders received after business hours will be entered and confirmed back to you with an order confirmation and processed the next business day.

Payment Options
Owen Corning customers have the options of paying via: American Express, Mastercard or Visa.

Employee Deductions and Safety Points are not an option. Customer orders that choose one of these options, will Not be processed.

Delivery/Turnaround Times
Standard Delivery Time is 7-10 working days after receipt of order. Orders received after 2:00 PM will be processed the next business day.

Rush Orders
We will try to accommodate all orders whenever possible. Please let us know your needs.

Back Orders and Cancellations
The customer Service department will try to notify you of any backorder situations at the time of the order. If youšve ordered more than one item, those in stock will ship.

Return Policies
All sales are considered custom and can not be returned. Any defective merchandise will be exchanged.

Shipping/Handing
All orders will be shipped via the method you choose in the shopping cart. FREE SHIPPING is not an option for Owens Corning Customers.